About Susan Beebe ...
Susan Beebe is a Corporate Social Media Strategist and was Dell's 1st "Chief Listener." In 2010, she designed Dell's social media listening triage frameworks (PR and product-related workflows with supporting business processes, scalable organizational models, escalation paths and analytics reporting). She designed custom command center applications, real-time analytics features and rich executive-level global reporting components with Radian6 for the launch of Dell's now famous global Social Media Listening Command Center. Also in 2010, she launched Dell's IR (investor relations) social media program to "live tweet" Dell's quarterly earnings results via @DellShares #DellEarnings. In 2011, she launched the dormant @Dell twitter account as well as the new +Dell business profile on Google+ with over 300K followers. Susan is a Dell "SMaC certified" social media professional, spokesman and global trainer. Her career includes being the co-founder of a technology consulting firm (1996), business consulting, project management, marketing, corporate communications/PR, reputation management, crisis communications, corporate blogging, training, as well as enterprise social media strategy and execution.
Recently, Susan Beebe was featured on the Huffington Post's global list of "50 People In Tech to Follow on Facebook" and also on the B2B marketing blog's #Nifty50 list of "The Top #Nifty50 Women in Technology on Twitter for 2012." Susan blogs at http://SusanBeebe.com and tweets @SusanBeebe. Connect with Susan on LinkedIn and Facebook as well.
Susan Beebe